N-Acetylcysteine (NAC) & amino acid APIs · GMP plant · DMF / WC / COPP available
Sales: +86 187 2164 5330 angela@hichibiopharma.com
Frequently Asked Questions

Frequently Asked Questions

Answers to the questions buyers ask most often before placing an order.

What is your minimum order quantity (MOQ)?

MOQ depends on the product and grade. We supply from small R&D and sample quantities up to full commercial containers. Tell us your target volume and we will quote accordingly.

Can I get a sample before ordering?

Yes. Samples ship with a Certificate of Analysis, and the sample cost is deductible from your first order.

Which pharmacopoeia standards do you meet?

ChP, USP, EP, BP, JP, AJI and FCC depending on the product. State the edition you need when you enquire.

Which documents ship with the goods?

COA and MSDS as standard, plus the regulatory documents agreed in your dossier (DMF, WC, COPP, GMP, stability data and more).

Do you accept customer audits?

Yes — both on-site and remote. Please notify us at least two weeks in advance so we can arrange the visit.

What is your lead time?

Typically 2–4 weeks after order confirmation, depending on grade, quantity and destination. We confirm the exact schedule with your quotation.

Do you have regulatory filings for my market?

NAC holds DMF (ChP/USP/EP), Written Confirmation for the EU and COPP. Ask our team which specific filing applies to your country.

Can you manufacture to a custom specification?

Yes. For qualified volumes we manufacture to your agreed specification, and we support custom synthesis and tech transfer through our amino-acid portfolio.

How do you ensure batch-to-batch consistency?

Full traceability from raw material to finished product, sealed pipeline processing with 12,700 DCS control points, and release against the current pharmacopoeia limits.

How do I get a quotation?

Email angela@hichibiopharma.com or message us on WhatsApp at +86 187 2164 5330 with the product, grade, quantity and destination country. We reply with a quotation, COA sample and MSDS within 24 hours.

Send us your specification — quotation within 24 hours

Tell us grade, pharmacopoeia, quantity and destination. We reply with COA sample, MSDS and a price proposal.